Lorna Kujawa, Assistant Retail Director at NS&I, and Ben Murphy, Director of Digital and Innovation at Atos UK & Ireland, write about how we came together to become one of the first financial organisations in the UK to use voice technology on Alexa.
ERNIE has regenerated for the first time in 15 years, and is using quantum technology to generate random numbers. NS&I has also become one of the UK's first financial organisations to create an Alexa Skill, giving Premium Bonds customers another way to check their prizes.
When we reduced the minimum investment into Premium Bonds to £25 at the start of February, we also reduced the minimum monthly standing order, making it even easier for people to get into the savings habit.
At NS&I we have a strong heritage and legacy, built up over more than 150 years. While our legacy includes a strong and much-loved brand, and 25 million customers, it also includes paper-based processes and IT systems developed in a time before digital as we now know it.