Media resources

Image library

If you are looking for image assets including logos, marketing images and photos of senior staff, please explore our Image library or request assets from our Media team.

                        Video archive

Video archive

Browse our archive of adverts, promotional videos and staff interviews online.

Our heritage archive

Contact the media team for posters and adverts from throughout our history.

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Historical interactive timeline

See the story of NS&I from 1861 to present day

Our performance

In 2019/2020


Availability of online customer services


Incoming customer interactions with us via digital channels (online and telephone)


Administration cost per £100 of funds held by NS&I


Help to Save accounts opened

So far in 2020-21

NS&I delivered £14.5 billion of Net Financing in Q1 2020-21. This is against a whole year target of £35 billion (+/- £5 billion). NS&I’s Net Financing target for 2021-21 was previously set at £6 billion (+/- £3 billion), but was revised to £35 billion (+/- £5 billion) to reflect government finance requirements arising from Covid-19.

Media contacts

Journalists can contact us at any time. Out of hours, the duty Press Officer can be contacted on 07956 863762.

For customer enquiries, contact our helpline.

NS&I Customer Services

Ilana Rapaport

Ilana Rapaport

Head of Communications

Chris Dowsett

Chris Dowsett

Media Relations Manager

Latest news


Premium Bonds paper prize cheques will be phased out from December 2020. Premium Bonds holders that still receive paper warrants need to take action to ensure they continue to automatically receive payment of their prizes. Customers can also choose to have prizes reinvested into more Premium Bonds, giving them more chances of winning prizes in future draws. Customers will receive prizes more quickly, more easily and more securely. Almost three quarters (74%) of Premium Bonds prizes are…


After the launch of Premium Bonds in November 1956, savers across the nation waited with bated breath for the first draw in June 1957. Ever since then, ERNIE has randomly generated numbers, sharing out millions of tax-free prizes both large and small. Higher value prizes can sometimes feel out of reach for savers with more modest holdings, but each £1 Bond has an equal chance of winning, no matter where or when it was first bought. The most recent draw in September 2020 proved that sometimes…

Latest research

NS&I research shows that Generation Rent struggle to save, but not for want of trying

  • Nearly half (48%) of all young adults (18-34 age brackets) said a lack of disposable income affected their ability to save.
  • Three quarters of 18-24 and 63% of 25-34 year olds cut on spending in order to save.
  • Almost four in five (79%) of those with savings admitted to having to dip into their savings to cover their day-to-day living expenses.

New research by NS&I has revealed that nearly one in four people in the UK (23%) have no savings at all. This comes despite 77% of people saying they believed it was important to save.

Read the full story
PLACEHOLDER NS&I Latest Research Article