Media resources

Image library

If you are looking for image assets including logos, marketing images and photos of senior staff, please explore our Image library or request assets from our Media team.

                        Video archive

Video archive

Browse our archive of adverts, promotional videos and staff interviews online.

Our heritage archive

Contact the media team for posters and adverts from throughout our history.

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Historical interactive timeline

See the story of NS&I from 1861 to present day

Our performance

In 2019/2020


Availability of online customer services


Incoming customer interactions with us via digital channels (online and telephone)


Administration cost per £100 of funds held by NS&I


Help to Save accounts opened

Performance in 2019/2020

End-year 2019-20

NS&I delivered £11.6 billion of Net Financing in 2019-20. This was against a whole year target of £11 billion (+ / - £3 billion).

Media contacts

Journalists can contact us at any time. Out of hours, the duty Press Officer can be contacted on 07778 966375.

For customer enquiries, contact our helpline.

NS&I Customer Services

James Carr

James Carr

Media Assistant

Sam Faulkner

Sam Faulkner

Press Officer

Latest news


NS&I delivered £11.6 billion of Net Financing to the Government in 2019-20 and in total, met 9 out of 11 of its Service Delivery Measures (SDMs). Attracting younger savers : NS&I has increased the number of its active customers under the age of 16 by more than 90,000. Premium Bonds : more than 94,000 customers have invested at the new minimum investment amount of £25 since it was lowered from £100 in February 2019. Business- to-business services :

Latest research

NS&I research shows that Generation Rent struggle to save, but not for want of trying

  • Nearly half (48%) of all young adults (18-34 age brackets) said a lack of disposable income affected their ability to save.
  • Three quarters of 18-24 and 63% of 25-34 year olds cut on spending in order to save.
  • Almost four in five (79%) of those with savings admitted to having to dip into their savings to cover their day-to-day living expenses.

New research by NS&I has revealed that nearly one in four people in the UK (23%) have no savings at all. This comes despite 77% of people saying they believed it was important to save.

Read the full story
PLACEHOLDER NS&I Latest Research Article