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One of the UK’s largest savings organisations

Benefitting the public and the public purse

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NS&I is one of the largest savings organisations in the UK with 25 million customers and more than £179 billion invested.

NS&I is both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back over 150 years to 1861.

When customers invest in NS&I products, they are lending to the Government, which goes towards the public purse. In return, the Government pays interest, or prizes for Premium Bonds. We offer 100% security on all deposits.

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Our performance

In 2019/2020

99.8

Availability of online customer services

96.4

Incoming customer interactions with us via digital channels (online and telephone)

6.9p

Administration cost per £100 of funds held by NS&I

175,000

Help to Save accounts opened

Performance in 2019/2020

End-year 2019-20

NS&I delivered £11.6 billion of Net Financing in 2019-20. This was against a whole year target of £11 billion (+ / - £3 billion).



View our performance

Inspiring a stronger savings culture

This was the second year of our strategy, Inspire & Invest. Here you can see our performance as well as the progress we’ve made towards each of our six strategic aims.

View annual report

Latest news

NS&I ANNUAL REPORT 2019-20

NS&I delivered £11.6 billion of Net Financing to the Government in 2019-20 and in total, met 9 out of 11 of its Service Delivery Measures (SDMs). Attracting younger savers : NS&I has increased the number of its active customers under the age of 16 by more than 90,000. Premium Bonds : more than 94,000 customers have invested at the new minimum investment amount of £25 since it was lowered from £100 in February 2019. Business- to-business services :
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Latest research

NS&I research shows that Generation Rent struggle to save, but not for want of trying

  • Nearly half (48%) of all young adults (18-34 age brackets) said a lack of disposable income affected their ability to save.
  • Three quarters of 18-24 and 63% of 25-34 year olds cut on spending in order to save.
  • Almost four in five (79%) of those with savings admitted to having to dip into their savings to cover their day-to-day living expenses.

New research by NS&I has revealed that nearly one in four people in the UK (23%) have no savings at all. This comes despite 77% of people saying they believed it was important to save.

Read the full story
PLACEHOLDER NS&I Latest Research Article

Join our team

Find out how to use your commercial skills and fresh thinking to create value for the public purse, and inspire the savers of today and tomorrow.

Learn more about working at NS&I

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