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NS&I has met all 12 of its service delivery measures for 2018-19 : including delivering £10.8 billion of Net Financing to the Government and £12.8 million of Value Indicator savings to the taxpayer. Inspiring a stronger savings culture : nearly half a million Premium Bonds customers have opted to invest between £25 and £99 since the minimum investment amount was lowered from £100 to £25 in February 2019. Attracting younger customers : over 70,000 under 16 year olds have become new…

Two lucky Premium Bonds holders are celebrating the start of June with news of their success winning the £1 million jackpot windfall. Agent Million has hit the road to deliver the life-changing news to a winner in Hertfordshire and another in Kent. The county of Kent is currently experiencing a hot streak of Premium Bonds millionaires – with the third jackpot win in as many months.

We are pleased to announce that Help to Save won three awards at The Financial Services Forum Product and Service Innovation Awards 2019, in the categories of: Financial Inclusion Investments Customer Service The winners were announced at the awards ceremony on Thursday 23 May.

NS&I has confirmed that it has launched a new online service for financial advice firms. Firms now have secure online access to information on their clients’ NS&I holdings for the first time, via a purpose built portal, designed and delivered to meet growing adviser expectations of NS&I. The online service, available via secure log-in on nsandi-adviser.com, gives advice firms online access to a range of information about clients’ NS&I investments to enable a closer and more…

What would you do with £1 million? That’s a question two lucky winners are going to have to answer as Agent Million visits both Kent and York to deliver May’s Premium Bonds jackpot prizes. This month, the lucky Premium Bond holder from Kent held the maximum value of £50,000 and bought their winning Bond (210VY427248) in August 2013. Agent Million also ventured to York. The lucky jackpot winner there holds £45,000 worth of Premium Bonds and bought the winning Bond (152JH073647) in February…

Ilana Rapaport, Head of Communications at NS&I, reflects on the achievements made at the business in the two years since becoming signatories of the Women in Finance Charter.

Contract extension will build on digital capability and continue to deliver value for money for taxpayers. NS&I has today (4 April 2019) confirmed that it is exercising the option to extend its operational services contract with Atos by an additional three years, following the end of the principal contract period from 2014-2021. The contract extension was signed on 28 March 2019 and means that the relationship between NS&I and Atos will continue until 2024.

Today celebrates another Premium Bonds milestone as it has been 25 years since the £1 million jackpot prize was introduced.

From 1 May 2019, new issues of 1 year and 3 year Guaranteed Growth Bonds and Guaranteed Income Bonds will be on sale with a revised customer agreement (terms and conditions). The current interest rates, and the holding limit of £10,000 for both Guaranteed Growth Bonds and Guaranteed Income Bonds, will be unchanged. 1-year Guaranteed Growth Bond will continue to pay an interest rate of 1.50% gross/AER, while the 3-year Bond will continue to pay 1.95% gross/AER.

Assistant Director of Retail Experience Lorna Kujawa explains how and why we use customer behaviour to enhance our services and offers as we become an increasingly digital organisation.