Media resources

Image library

If you are looking for image assets including logos, marketing images and photos of senior staff, please explore our Image library or request assets from our Media team.

                        Video archive

Video archive

Browse our archive of adverts, promotional videos and staff interviews online.

Our heritage archive

Contact the media team for posters and adverts from throughout our history.

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Historical interactive timeline

See the story of NS&I from 1861 to present day

Our performance

In 2019/2020


Availability of online customer services


Incoming customer interactions with us via digital channels (online and telephone)


Administration cost per £100 of funds held by NS&I


Help to Save accounts opened

So far in 2020-21

NS&I delivered £23.8 billion of Net Financing in Q2 2020-21, giving a year-to-date total of £38.3 billion. NS&I’s Net Financing target for 2021-21 was previously set at £6 billion (+/- £3 billion), but was revised to £35 billion (+/- £5 billion) to reflect government finance requirements arising from Covid-19.

Media contacts

Our Press Office does not have access to any customer details and is not able to assist with customer service enquiries. If you are a customer and would like to speak to someone, please call our customer service team on 08085 007 007.

NS&I Customer Services

Out of hours, all media team numbers are directed to the out of hours duty Press Officer on 07956 863762.

Journalists can email the media team at

Ilana Rapaport

Ilana Rapaport

Head of Communications

Jonty Alone

Jonty Alone

Corporate and Media Relations Manager

Latest news


Q3 2020-21 Net Financing of -£9.5 billion (minus £9.5 billion) At 31 December 2020, Net Financing total of £28.8 billion, against a whole-year target of £35 billion, in a range of £30 billion to £40 billion NS&I today published its unaudited quarterly results for the third quarter (October-December 2020) of the financial year 2020-21. Net Financing for the quarter was -£9.5 billion, giving a year-to-date total of £28.8 billion.


The first Premium Bonds millionaires of 2021 come from West Scotland and Barnet. 330VT557685 was the first Bonds number drawn and belongs to a woman from West Scotland. Her winning Bond was purchased in May 2018 and is part of a £50,000 holding. The Premium Bonds jackpot win makes the woman the second winner from West Scotland. 2021’s second Premium Bonds millionaire is a woman from Barnet. Her Bond number 135RY390643 is part of a £20,000 holding and was purchased in January 2008. The win…

Latest research

NS&I research shows that Generation Rent struggle to save, but not for want of trying

  • Nearly half (48%) of all young adults (18-34 age brackets) said a lack of disposable income affected their ability to save.
  • Three quarters of 18-24 and 63% of 25-34 year olds cut on spending in order to save.
  • Almost four in five (79%) of those with savings admitted to having to dip into their savings to cover their day-to-day living expenses.

New research by NS&I has revealed that nearly one in four people in the UK (23%) have no savings at all. This comes despite 77% of people saying they believed it was important to save.

Read the full story
PLACEHOLDER NS&I Latest Research Article