NS&I bereavement claims

NS&I has identified an issue where the estates of deceased customers were not always repaid money from all of their accounts following a bereavement claim.These errors happened because the search process used when handling a bereavement claim failed to identify all NS&I products. The issue has been resolved for current and new bereavement claims and robust measures have been introduced to ensure this does not happen again.

ERNIE spreads the love to two new Premium Bonds £1 million winners from Central Bedfordshire and Liverpool

In February, the Premium Bonds £1 million jackpot winners are from Central Bedfordshire and LiverpoolERNIE has drawn over six million prizes this month, worth more than £408 million£40 billion won by Premium Bonds holders since the first prize draw in 1957Two Prem