Product Manager [Ref: 624-19]

Applications for this role close on: 9am on 11th December 2019

Interview date: Week commencing 16th December 2019

NS&I is one of the largest savings organisations in the UK with 25 million customers and over £160 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back over 150 years to 1861.

Purpose of role/key responsibilities

We are currently seeking a Product Manager to be responsible for a number of NS&I products and services. The role will require the formulating and presenting of pricing recommendations, forecasting future product and channel performance, and ensuring that NS&I’s proposition evolves to remain relevant to customers in an age of digital disruption.

You will be able to clearly develop pricing recommendations, whereby in-depth and logical analysis will need to be demonstrated to obtain senior stakeholder agreement. You will take responsibility of ensuring that your Products are delivering value to customers and the taxpayer in equal measure.

You’ll also be able to demonstrate analytical and strategic thinking, and actively contribute towards the development of the Retail strategy, working closely with our strategy and policy teams to ensure that our strategic goals are being delivered.

You will contribute to projects (primarily in a Product Owner role), and will need to demonstrate that you can make tough decisions within a project atmosphere. You’ll be adept at managing internal and external deadlines, quickly developing strong working relationships, and ensuring that projects are delivered on budget and on time. We have recently refreshed the ways in which we work so experience of working in an Agile environment would be beneficial.

All the while, you will need to actively demonstrate that our customers (and future customers) are your ultimate focus. You’ll do this through customer analysis (including customer profiles and behaviours), keeping up to date with market trends, and undertaking relevant customer research and testing.

Skills/knowledge/experience required

Ideally we’d like a candidate with financial services Product Management and Pricing experience. You will need to demonstrate that you can make informed and insight driven decisions quickly, often working to various conflicting deadlines, whilst actively contributing to an energetic and ambitious team. You’ll be a clear and confident communicator, and unafraid to constructively challenge others. You’ll have a degree, or an equivalent CIM qualification.


A small company with a big reach we offer a range of benefits to include flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.


We will assess you against the following behaviours:

  • Making effective decisions.
  • Managing a quality service.
  • Working together.
  • Seeing the bigger picture.

Selection process

We will use the following criteria to shortlist:

Essential experience

Essential skills

The selection process will involve a panel interview and presentation task

To apply

It is an exciting time to join NS&I. If you are interested in becoming part of the team, please send your CV and covering statement to

Role profile

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